The Polonia Palace Hotel is one of Warsaw's prime addresses for business as well as for leisure guests. The Hotel was first opened in 1913, and reopened after a complete renovation in 2005. The strengths of the hotel lies in the perfect combination of its modernity, history and first-rate location in the busi-ness district of Warsaw, thus living up to all our guests’ expectations. 206 enjoyable Guest Rooms and Apartments, 8 Banqueting- and Conference Rooms up to 120 per- sons, the unique Ludwikowska Ballroom up to 400 people, the Restaurant Strauss, the Bojangles Bar, Sauna- and Fitness area. It is our considerable pleasure to write this letter of reference for SIMPLEX GROUP Sp. z o.o. which is our exclusive cleaning company since July 2008.
Remarkable qualities:
• customized ongoing training of of employees
• short respond times - due to the characteristics of the hotel business — are fulfilled profession- ally
• all requirements through local authorities, such as SANEPID etc., are constantly updated, available and filed correctly
• high level of appearance and behavior of their employees (identification with the Hotel)
• low fluctuation due to very good working climate within the SIMPLEX corporation
• consistently supervision through the supervisors supported by the owners of SIMPLEX
• Snow removal including general liability
• remarkable network with affiliated reliable companies
• competitive market price
During the contract period, SIMPLEX has proven consitency, professionalism and flexibility com- bined with adaptiveness. Furthermore we can confirm a high knowledge of the subject with the ability to improve quality by developing and execute, together with the Polonia management, new ideas in regard of customer satisfaction through high quality service. The main objective of the overall cleanli- ness is fulfilled — at any time - without any objection. We would like to thank SIMPLEX for a smooth and mutual beneficial collaboration. The signer can be contacted at any time for further information.